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Event Details
We like to give SpiceHeads the opportunity to get basic, nuts & bolts training- before SpiceWorld!
By registering for a Spiceworks Boot Camp, you'll get a jam-packed day of Spiceworks know-how, a chance to network with IT
pros like yourself, plus the opportunity to get your questions answered
1-on-1 by a Spiceworks product expert. All you need to prepare you for the more advanced sessions you'll attend at SpiceWorld.
Check out the topics covered at Spiceworks Boot Camp:
• Inventory Fundamentals
- Navigating the Inventory
- Managing Software
- Managing People
- Managing Services/Cloud Services
- Groups
- Network Detection in Spiceworks
- Scanning & Troubleshooting
- The Dashboard
- The Network Map/Bandwidth Monitoring
- Warranty Scanning
- Cloud Integrations
- Managing UPS Devices
• Reporting & Monitoring Fundamentals
- Creating & Managing
- Access / User Types
• Community/Help Resources
• Spice U 193: User Management When They Want To Eat Your Brain
• Spotlight on AppRiver
• Help Desk Fundamentals
- Working Tickets
- Merging Tickets
- Ticket Views / Rules
- Custom Attributes
- Configuring Email Notifications
- Email Notification Templates
- Tickets Everywhere
- Mobile Apps
- Configuring AD
- Designing the User Portal / Customizing (Plug-In)
- Crowd-Sourced User Profile
• Purchasing Fundamentals
• Managing Remote Sites
So join us & several other SpiceHeads in a fun-filled day of learning the fundamentals on how Spiceworks can help you simplify your IT day!
Please direct all questions & comments to ashleyc@spiceworks.com.
When & Where
Norris Conference Center
2525 West Anderson Lane
Red Oak Ballroom
Austin,
TX 78757
Wednesday, October 19, 2011 from 9:00 AM to 4:00 PM (CT)
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